Can I present the procedure for handling a complaint to the litigation committee of the Thuiswinkel organization?
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Are you not satisfied with the handling of your complaint? Then you can submit it to the litigation committee of the Thuiswinkel organization: P.O. Box 90600, 2509 LP The Hague (www.sgc.nl). You can also submit your complaint to the complaints board via the European ODR Platform (http://ec.europa.eu/consumers/odr/).
