Can I present the procedure for handling a complaint to the litigation committee of the Thuiswinkel organization?
Are you not satisfied with the handling of your complaint? Then you can submit it to the litigation committee of the Thuiswinkel organization: P.O. Box 90600, 2509 LP The Hague (www.sgc.nl). You can also submit your complaint to the complaints board via the European ODR Platform (http://ec.europa.eu/consumers/odr/).